Skip to Content
image description

Moving Medicine Forward

Position title
Full-Time Medical Claims Clerk

The Medical Claims Clerk will process OHIP, RAMQ, RSMO, reciprocal, and uninsured medical claims on behalf of Partners (physicians) of The University of Ottawa Medical Associates (UMA). Core duties will include processing fee-for-service claims,  associated claim submissions and corresponding with physicians and their staff.


(includes but not limited to):

  • The Medical Claims Clerk will process OHIP, RAMQ, reciprocal, and uninsured medical claims on behalf of Partners (physicians) of UMA;
  • Using EPIC software to process claims, both manual entry and reviewing electronic submitted claims;
  • Checking dropped charges to ensure accuracy and completeness before electronic submission;
  • Correcting claim errors and resubmitting claims;
  • Submitting RSMO claims via their portal;
  • Completing relevant paperwork, i.e. manual claim reviews;
  • Ensuring claims are submitted by the monthly OHIP submission deadline;
  • Maintain professional relations with Partners and Administrative Staff and answer questions and address concerns via mail, email, and telephone in a timely manner.
  • Post-secondary education in Medical Office Assistant, is preferred, or equivalent work experience;
  • 2-3 years’ relevant experience;
  • Certificate in medical terminology from a recognized educational institution is preferred;
  • Knowledge of OHIP Schedule of Benefits, RAMQ, Reciprocal, and Third Party billing;
  • Solid computer skills with email applications, MS Office (Word, Excel & PowerPoint), and Adobe;
  • Knowledge and experience using EPIC, preference will be given to candidates who have "superuser" experience;
  • Ability to work independently and as a team member;
  • Strong interpersonal and verbal communication skills;
  • Excellent organization, prioritisation, and time-management skills;
  • Initiative, dedication, and attention to detail;
  • Able to handle multiple priorities with minimal supervision;
  • Proficiency in speaking and comprehending both English and French (Level B+) is an asset.

To apply for this exciting opportunity, please forward your resume and cover letter, quoting the corresponding Position Title, by email at , by or by regular mail to Human Resources:
Department of Medicine, Box 206,
The Ottawa Hospital, 501 Smyth Road,
Ottawa, ON K1H 8L6.

We sincerely thank all applicants for their interest but only those under consideration will be contacted.

IMPORTANT NOTICE: Support staff are employees of the hiring physician(s) or Division. The Ottawa Hospital is the paymaster of our employees. Although our employees have offices within the Ottawa Hospital, they are not employed by the Ottawa Hospital.

The Department of Medicine is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees. The Department of Medicine will, upon request, provide accommodations in accordance with the Accessibility for Ontarians with Disabilities Act.


Employment Type
Beginning of employment
Finance and Administration
Job Location
Ottawa, ON
Working Hours
37.5 hours per week
Base Salary
Valid through
May 15, 2022
Close modal window

Position: Full-Time Medical Claims Clerk

Thank you for submitting your application. We will contact you shortly!

Back to top